Bayside Family Counselling
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Our Practice

Welcome to Bayside Family Counselling, a counselling service specialising in helping families;  working with children, adolescents, women and older adults. Our goal is to offer personalized service that prioritises respectful listening and an empathic presence in an environment that is safe and supportive. Our focus is to provide a professional service that meets the highest ethical standards as well as our clients expectations. Our passion is to help those who want to be heard, to be believed, and to feel trust and support. 

Our Professional

Having completed her Masters in Social Work at RMIT University and a Bachelors in Applied Social Science (Counselling) at the Australian College of Applied Psychology, Melissa Brown is a qualified social worker and counsellor with over 14 years of experience in community health and education services. Melissa is passionate about working with families and has counselled and worked with children in schools, hospitals, child care centres, and as clients of numerous community services. She has extensive training in family violence, trauma-informed care, grief and bereavement, mental health issues and child development practices. Melissa practices client-centered counselling, group work, and sandplay therapy. She also works as a family violence practitioner for the Magistrates Court of Victoria.


Our Code of Practice

Bayside Family Counselling adheres to strict ethical and legal practice guidelines. Our counsellor has a current Working With Children check and is a registered member with:

  • Australian Association of Social Workers (AASW)
  • Australian Centre for Grief and Bereavement (ACGB)
  • Psychotherapy and Counselling Federation of Australia (Affiliated Member) (PACFA)



35 Bluff Rd., Black Rock 3191

0450 216 968


Our Services

CLINIC & Mobile counselling

Bayside Family Counselling specialises in counselling families, engaging with women, children and older adults. Using person-centered therapy and strength-based practice, our counsellor is guided by the clients engagement, to support change and facilitate the therapy. Our counselling sessions focus on respect, empathy and reflection, and a client's counselling experience is supported with equality, immediacy and openness. Appointments are for 60 mins. and an additional cost may be incurred for using our mobile service.

counselling for OLDER ADULTS

Specifically for seniors and mature age clients, Bayside Family Counselling provides mobile counselling and case management support services to clients within residential units, aged care facilities, retirement villages and group homes. Appointments are for 60 minutes; specific topics that are supported are grief and bereavement; changes in lifestyle, living arrangements or personal care; isolation, loss of mobility or freedom; and the impact of elder abuse, or advocacy and support.   


This eight week informative support program welcomes women who have experienced family violence into a safe and confidential space. Group members explore the topics of self-care, rebuilding self-esteem, moving forward from the abuse, parenting strategies with children and accessing additional resources within the community. The group meets weekly and members can self refer by contacting Bayside Family Counselling directly via the website form below; sessions are currently for one and half hours. 



Ideal for children (6 and up) and adults, sandplay therapy allows clients to demonstrate, as well verbalise, feelings and experiences that are current issues and challenges in life. Ideal for a child, adolescent or an adult who has experienced trauma, e.g. family violence, abuse or bullying, family changes or separation by parents, or grief and loss issues. Non-invasive and cross culturally sensitive, sandplay therapy supports positive long term change and engages natural psychological healing.  Appointments are for 60 minutes and an initial counselling session with the client prior to engaging with the sandplay process is recommended. 

additional therapies with children

Used in conjunction with sandplay therapy, our counsellor may engage using play and child developmental practices with child clients. Trained additionally as a child care worker, our counsellor uses storytelling, drawing, and role and game playing to engage and build rapport with children, in addition to counselling and sandplay therapy.


This is a structured ten week support program designed to address youth violence and abuse towards parents and other family members. Conducted in small groups, together adolescents and parents/ guardians learn and practice having constructive conversations, use de-escalation skills to minimise conflict, and parents incorporate positive parenting techniques. The groups meet weekly, and the program requires a minimum of three families to engage and commit for the duration of the group therapy. This is a fee for service program; sessions are for two hours and run on Monday evenings. Please register your interest via the website form below.


I talked about things I had not talked about since my childhood. I found talking to Melissa helpful and I got a better perspective.
— Janice O.


Let's Meet.

Please use the form below to contact us regarding your counselling needs. Please include your name, a mobile number and email address — so we can contact you — and a brief description about the concerns you have. This form is strictly confidential and the information is not shared with third parties. 

Our counsellor will contact you within 48 hours of receiving your information to discuss booking an initial appointment.

Name *